Falls Run Community Association (FRCA)

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IMPORTANT UPDATE - AS OF 10/15/2018

The Gladstone and Smithfield gates will remain open this evening, October 15, 2018. If you experience entrance troubles at the Middle Brooke or Legend gates, contact the concierge on duty using the keypad on the kiosk. The concierge will be able to assist until 10 p.m. this evening.

As a reminder, if you are not getting the RDIF TRANSPONDER sticker, please bring each of your remotes to the center so FirstService Management and Concierge staff can obtain the necessary information to update the database. If your remote has been registered and your pin has been requested in the past two weeks, your remotes are ready to use.

Please be alert upon entering the community. Allow time for the gate to open keeping in mind that only one vehicle can enter at a time.

If you experience gate entrance troubles visit the Center staff for resolution.

-Management

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NEW GATES

IMPORTANT UPDATE #3 - AS OF 10/09/2018

During the time Del Webb was issuing gate remotes, they failed to associate the gate remotes being issued to the homeowner(s) name/addresses receiving the remote. For this reason, it is imperative IF YOU ARE NOT getting the RFID TRANSPONDER TAG (sticker) you need to bring each of your remotes to the center to allow FirstService Management staff members to obtain the necessary information from the back of your remotes to update the new database. If we have already seen your remote and gotten your four-digit pin from you in the last two weeks you do not need to do it again. This information is necessary for your remote to operate the new gates.
FAILURE TO PROVIDE THIS INFORMATION TO THE MANAGEMENT COMPANY WILL RESULT IN YOUR REMOTE NOT WORKING AT THE GATE.

-Managment

(A.M.)

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Manpower ad hoc Committee (10/02/18)

At its Sept. 26 monthly meeting, the FRCA Board of Directors announced its intention to form an ad hoc committee to study the Concierge / Manpower needs.

The board and management will meet the week of October 1 to set the mission and goals of the committee.

In the meantime, interested residents, especially those with expertise in this area, who wish to serve on this committee are invited to contact Dominic Klepic, general manager, (dominic.klepic@fsresidential.com.)